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SHIPPING & RETURNS

Shipping Policy

I'm happy to ship any items across Australia. Free delivery on all orders over $100.00 or where specified.

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Local pickup from Dubbo is also available.

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I offer Australia Post Delivery at a standard shipping charge unless a personal request for an upgrade is requested.

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I personally pack orders so every attention to packing securely is of a high priority to me. As I handcraft or made every piece I don't want to see it arrive damaged. 

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Saying this is one thing but having no knowledge of what happens once I hand over the package is outside my control.

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All orders that are in stock will be despatched within 24 hours on a weekday. 

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Custom orders can take up to 7 to 10 days to get in the mail as I have to create your item. Full transparency with this time can be given on request when you place an order.

Return & Exchange Policy

I'm sorry that I don't offer a return or exchange as the majority of my items are custom or hand made.

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If you are ordering a custom piece for printing or cutting you will be sent a proof for approval before any piece is started. If sent a proof, this is the time to check spelling, fonts and details for any alterations to avoid disappointment or mistakes.

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If your item does arrive damaged due to the transportation process than please contact me immediately with photos and details so that we can sort out a resolution. 

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